Privacy Policy
Our privacy policy tells you what will happen to any personal data that you provide to us as a
result of using this website. The information is written for the benefit for general visitors to
the website — if you are a client of ours (or become one) we process a wider range of personal
data and deal with a broader range of privacy related issues. Clients are provided detailed
information about this during the engagement process.
Personal data you provide:
Your privacy is information to us by providing personal information such as your name and
email address via the forms on this website, you agree to us contacting you with regard to the
information provided.
Some forms on our website also include a checkbox asking you for permission to add you to
our mailing list. This is an opt-in mailing list and your personal information will be used
solely by us (and all such emails include a link for opt-out).
How we use your personal data:
We use the data you provide via this website to
1. Communicate with you — we use contact details such as email address or phone
number when responding to requires made by online forms.
2. Monitor website trends, for example we use Google analytics to help us aggregate
traffic so we can monitor how the website is being used.
3. Operate our business more effectively, for example we seek feedback and use this to
help improve our service.
Our lawful reasons for processing your personal data:
The UK General Data Protection Regulation (UK GDPR)_is the primary piece of legislation
defining your rights over our processing of your personal information. The UK GDPR
requires us to declare which of 6 lawful reasons we are relying on when we are processing
your personal data. We operate on the basis of consent when sending newsletters (you won’t
get sent a newsletter unless you have explicitly opted -in to receive one) and we operate on
the basis of legitimate interest when communicating with you in other ways (cg, when
responding to your enquiry).
How long we keep personal data:
Personal data may be stored by the website for a period of up to 90 days after which time it is
removed automatically.
Transfer of personal data:
From time to time we may pass personal data such as your email address to other services
that we use to send out newsletters and other communications (both electronic and print).
Companies based outside the UK are permitted destinations under UK GDPR legislation as
long as the Country Territory Sector or Internal Organisation is covered by the Ad equacy
Regulations by the appropriate safeguards set out within that legislation. Many popular US”
products like G-mail, drop-box and mail-chimp are covered by standard contractual clauses.
Questions or complaints:
In the first instance, we hope you will contact us directly with any questions or complaints
(contact details are supplied prominently on this website). However, legal rights regarding
privacy are the remit of the Information Commissioners Office (ICC) and you will find more
information about how to complain there: httpszl/ICO.orguk/concerns.
Our use of Google Analytics:
We use Google Analytics to monitor how our website is being used so we can make
improvements. Our use of Google Analytics requires us to pass to Google your IP address
(but no other information). Google uses this information to prepare site usage reports for us
but Google may also share this information with other Google services. In particular, Google
may use the data collected to contextualise and personalise the ads of its own advertising
network. Related information:
– Googles Privacy Policy
– How Google uses this information